Enhancing the Passenger Experience – A Fireside Chat with Susanne Carberry of Aer Lingus
Aer Lingus’s Susanne Carberry on Enhancing the Passenger Experience Listen to a recent conversation our Chief Product Officer, John Power had with Susanne Carberry, Chief Customer Officer at Aer Lingus, where they dive into the challenges and strategies of implementing a passenger-first approach across Aer Lingus. Learn about the delicate balance of managing costs while […]